The timeframe depends on the scope of work, material availability and site conditions. We also provide an estimated schedule, which we share with you before the project begins. Throughout the process, we keep you updated on progress and any potential delays.

Yes. We hold full Public Liability and Employer’s Liability insurance. All of our work is covered by a guarantee, the length of which depends on the type of work and materials used.

Of course. We’re happy to share our portfolio and client feedback. We can also show you examples of projects similar to yours.

Each project has a bespoke quotation based on a site visit and agreed scope. Payments are split into stages — typically a deposit, an interim payment, and a final payment upon completion.

Yes. We can help with obtaining any required permits, applications and technical documentation. If necessary, we also work with architects and structural engineers.

It depends on the chosen package. A standard finish usually includes labour, essential materials, necessary installations and finishes as per the design. Higher-end finishes are available as optional upgrades.

Yes, changes are possible, but they may affect the cost and timeline. Each change is quoted and must be approved in writing before we proceed.

Yes. We take care of all rubble and construction waste. Once the job is finished, the area is left clean and ready to use.

We inform you immediately and present possible solutions. Technical matters are dealt with as soon as they appear to avoid delays. All work is carried out in line with regulations and best industry practice.

Yes. Every stage goes through internal quality checks. We ensure full compliance with building regulations and health & safety standards.

Yes, we work with a wide range of alternative materials. We’ll check whether the material is suitable for your project and explain any impact on cost or durability.

We address all neighbour-related matters before work begins. The site is secured and clearly marked. If any concerns arise, we respond in line with regulations and maintain good communication.

Yes, provided local regulations allow it and safety rules are followed. The drone must not disrupt the team’s work or compromise anyone’s privacy.

Yes, but only on request and in line with local noise regulations. Work outside standard hours may incur additional charges.

It is possible, but it may involve additional costs and potentially extend the completion time. We always provide a revised quote first and wait for your approval before making any changes.

Yes. We work with an experienced architect, MarkAChadd Ltd, who prepares designs, technical drawings and all required documentation. However, if you already have your own architect, we can also carry out the project based on the plans you provide — we are flexible and always adapt to the client’s needs.

Yes. We offer full support with the Building Control process — from preparing the documentation and contacting the local authority, to coordinating inspections at every stage of the project. We ensure that your project complies with all current regulations and that all inspections are passed without delays.